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IBM Connections error "personId not contained in session" when accessing Homepage

Martin Leyrer  August 23 2013 06:37:40

tags connections  homepage  en  error 

I had a user that got de- and reactivated. After the reactivation, he wasn't able to access the homepage. All other apps worked.

The error looked something like this: 

com.ibm.lconn.homepage.web.WebException: personId not contained in session

Google brought me to "LO63354: HOMEPAGE DOES NOT RECOVER LOST/DROPPED DATABASE CONNECTIONS" which recommends:
Local fix
Restart Homepage after database server has been restarted

I did as told, restarted the Homepage app via the ISC and voila - the user was able to access the Homepage again. It helped, although there was no apparent DB issue.

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This is the Blog of Martin Leyrer, currently employed as an Senior Lab Services Consultant at HCL Digital Solutions.

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