Using Service Request (SR) to review PMRs from the web

Martin Leyrer  2012 April 22 12:53:00
This video short demonstrates how you can review the PMRs (Problem Management Request) for your account from the Service Request website.


Business Gets Social 2012 IBM Software Roadshow - Österreich Edition

Martin Leyrer  2012 March 4 14:03:07

IBM Lotus After Business Event

Wann/Date: 2012-03-15 17:30:00 -- 2012-03-15 22:00:00
Ort/Location: Platinum Vienna im UNIQA Tower, Untere Donaustraße 21, 1020 Wien
Business meets Social
Was als Freizeitspaß begonnen hat, wird immer mehr zum Teil der Arbeitswelt. Neue Möglichkeiten der Kundenbeziehung und schnelle Analyse von Marktgegebenheiten verändern das Business. Die IBM Lotus Welt ist für diese neuen Herausforderungen bestens gerüstet.
Erfahren Sie bei unserer traditionellen Veranstaltung die Highlights von der IBM Lotusphere 2012 und lernen Sie die neue Dimension des IBM Collaboration Portfolios kennen.
Das Topthema dieser Veranstaltung: Der Weg vom Social Network zum Social Business. Freuen Sie sich auf einen interessanten und informativen Abend im Platinum Vienna und nutzen Sie diese Gelegenheit für Fachgespräche mit Experten.
Melden Sie sich noch heute zum IBM Lotus After Business Event an! Die Teilnahme an der Veranstaltung ist kostenlos!




IBM Lotusphere Nachlese 2012: social + mobile + cloud = smart work

Wann/Date: 2012-03-15 17:30:00 -- 2012-03-15 22:00:00
Ort/Location: IBM Forum Wien, Obere Donaustraße 95, 1020 Wien
Das bestimmende Thema auf der Lotusphere 2012 war social + mobile + cloud = smart work: Immer stärker vernetzte Geschäftsbeziehungen sowie die Integration der internen und externen Nutzung von Social Media und Social Software innerhalb der Cloud.
Lernen Sie die verschiedenen Komponenten der IBM Collaborations Software im Praxiseinsatz kennen und überzeugen Sie sich, wie das Unternehmen wichtige Herausforderungen mithilfe des Lotus Software-Portfolios bewältigen kann.
Jede Neuheit der Komponenten wird in einer kurzen Präsentation bzw. Demomstration vorgestellt, um die jeweilige Funktionsweise in der täglichen Anwendung zu erleben.
Ein erfahrener IBM Experte wird Sie anleiten und Ihnen bei Fragen gerne Rede und Antwort stehen.
Darüber hinaus haben Sie ausreichend Gelegenheit, mit den anderen Teilnehmern  nd IBM Experten Erfahrungen, Meinungen und Best Practices auszutauschen.

Melden Sie sich noch heute zur IBM Lotusphere Nachlese 2012 an! Die Teilnahme an der Veranstaltung ist kostenlos!


Imtec Lotusphere Comes To You 2012

Wann/Date: 2012-03-14 09:30:00 -- 2012-03-14 18:00:00
Ort/Location: Ars Electronica Center, Ars Electronica Straße 1, 4040 Linz
Erfahren Sie aus erster Hand, wie Sie den Wechsel zum Social Business realisieren: Imtech ICT Austria präsentiert Ihnen die Highlights des weltweit wichtigsten Collaboration-Forums, der Lotusphere in Florida.
Ein besonderes inhaltliches Highlight ist auch die Keynote von Thomas A. Bryner: Der Collaboration-Guru von IBM wird den Nutzen von Connect & Collaborate skizzieren.


Pitagora: Connect 2012 - Smarter Communications

Wann/Date: 2012-03-08 08:30:00 -- 2012-03-08 15:00:00
Ort/Location: Hotel Ramada, Olympiastr. 41, 6020 Innsbruck
Das letzte Jahr stand ganz im Zeichen der Veränderung der Art und Weise, wie wir zusammen arbeiten. Das neue Ziel ist es, nicht Computer, sondern Menschen zu vernetzen. Im privaten Bereich hat sich diese Revolution großteils bereits vollzogen.
Wir zeigen Ihnen, wie sie die Kommunikation in Ihrem Unternehmen verschlanken und beschleunigen können. Lernen Sie, wie sich Ihre Mitarbeiter autonomer vernetzen können und dadurch einen tatsächlichen Mehrwert für Ihr Unternehmen generieren.
Wir machen Sie mit den Möglichkeiten vertraut, mit denen Sie in den neuen Medien bestehen können.
Vortragende: Thomas Bryner und Ernst Rochovansky (IBM), Robert Wittauer (Pitagora)


DCCS Lotusphere 2012 Nachlese in Graz

Wann/Date: 2012-03-06 09:00:00 -- 2012-03-06 17:00:00
Ort/Location: DCCS, Dr.-Auner-Straße 21, 8074 Raaba, 2. Stock
Am 6. März 2012 stellen wir Ihnen in Graz die Höhepunkte der diesjährigen Lotusphere aus Orlando vor. DCCS und IBM freuen sich, Ihnen alles Wissenswerte der Lotusphere 2012 sowie die dort vorgestellten Neuheiten der IBM Collaboration Tools in komprimierter und verständlicher Form präsentieren zu dürfen.



Best Practices to ensure a smooth upgrade to Sametime 8.5.2 and 8.5.2 IFR 1

Martin Leyrer  2012 February 12 18:52:04
When upgrading to Sametime 8.5.2 and 8.5.2 Interim Feature Release 1 (IFR 1), you need to be proactive before starting the upgrade process. This document gathers common information and tips that have been used to ensure success of the upgrade process.

Contents:
  • Before starting the upgrade process
  • Making backups
  • After the upgrade is complete


Technote #: Best Practices to ensure a smooth upgrade to Sametime 8.5.2 and 8.5.2 IFR 1

Folder names are now public in the 8.5 template

Martin Leyrer  2012 February 12 18:47:44
When users open the mail files of other users that they do not have access to see emails of, they have noticed that they can now see all of the person's folder names in the Notes account. In version 7, this was not the case.
If the environment have default access setup to allow access to see Public documents - users can see each others' Calendars by default (unless someone locks down the ACL).
Once you convert the mailfile to the 8.5.x template, the folder names become visible.

Starting in Lotus Notes 8.5.3, a new UI setting was introduced in Mail Preferences -> "Prohibit access to folders for users with Calendar, To Do's, and Contact access only".


Technote #1580005: Folder names are now public in the 8.5 template

Open Mic Webcast: Troubleshooting SMTP inbound and outbound issues

Martin Leyrer  2012 February 5 22:55:10
IBM will host an Open Mic webcast with Lotus Development and Support Engineers on 14 February 2012. The topic will be "Troubleshooting SMTP inbound and outbound issues."
Content

Date: 14 February 2012

Time: 11:00 AM EST (16:00 UTC, or GMT -5), for 60 minutes

Web conference: Join a LotusLive web conference to view the presentation: Conference 6784422

Conference call: Join a conference call to hear the presentation and to ask questions:
Continue Reading "Open Mic Webcast: Troubleshooting SMTP inbound and outbound issues" »

Using the Lotus Notes Install Cleanup Executable (NICE) tool

Martin Leyrer  2012 February 5 22:49:40
You can use the Notes Install Cleanup Executable (NICE) tool to clean up a failed install, failed uninstall or failed upgrade. You can also use the tool to uninstall an existing version of Notes, and clean up extraneous files, before performing an upgrade install. The tool is available for Lotus Notes 6.x and higher installations on supported Windows platforms only and must be run by an administrator.

Technote #1459714 :Using the Lotus Notes Install Cleanup Executable (NICE) tool

Open Mic Replay and Q&A: Understanding and Troubleshooting Unread Marks in Notes/Domino

Martin Leyrer  2012 January 27 09:17:48
IBM hosted an Open Mic webcast with Lotus Development and Support Engineers on the topic of "Understanding and Troubleshooting Unread Marks in Notes/Domino". The Q&A transcript and recording are now posted.

Open Mic Replay and Q&A: Understanding and Troubleshooting Unread Marks in Notes/Domino - 10 January 2012

What’s this 8.5.3 Upgrade Pack 1?

Martin Leyrer  2012 January 22 16:14:00
From duffberts developer tips newsletter article:

Most of us look forward to the latest release of Notes and Domino. We park on the download pages, constantly refreshing the browser in hopes to be one of the first ones to get the latest and greatest. Version 8.5.1 becomes 8.5.2, which then becomes 8.5.3, which then bec . . . hold on . . .

What's this 8.5.3 Upgrade Pack 1?

Welcome to the new world of Notes and Domino upgrades. IBM has moved to an upgrade pack model, where you can install new features without having to upgrade the entire client. Version 8.5.3 Upgrade Pack 1 is the first release to follow this new approach, so what do we get in this "not-a-release"?

The main emphasis is on XPages. The Domino XPages Extension library, previously only available on OpenNTF, has now been pulled into the official supported Notes client. In my opinion, this is a big deal. It's been great that IBM has officially backed the OpenNTF version and contributed/fixed/enhanced many of the features there. But too many organizations don't want to install software that is not "officially" from the vendor. This update pack fixes that issue, as well as adding new functionality on top of it.

IBM has also added a new REST API called Domino Data Services, to allow you to get your data served up more easily via JSON. Given the ease of manipulating JSON via JavaScript or Java, you should be able to get much more creative (or generate less code) to create new application features more quickly.

Finally, the Teamroom and Discussion application templates, two workhorses of the Notes/Domino world, have been updated with XPages-based features to support mobile usage. Given the significant move to mobile-based platforms such as smartphones and tablets, this opens up a whole new target audience for these applications, and it should be even easier to roll these out in more situations with fewer compromises in terms of functionality.

Pete Janzen has a good write-up of the new Update Pack on developerWorks.
You can also check out the official update pack information.

If you're focusing on XPages and/or mobile development, this is one upgrade that you won't want to miss out on.



Upgrading Sametime System Console to 8.5.2 IFR 1 fails during installation

Martin Leyrer  2012 January 22 16:06:13
During the upgrade of the Sametime System Console from 8.5.2 to 8.5.2 IFR1, the upgrade may fail for various reasons.

If the upgrade fails, the server may be left in an unstable state, and the Websphere Integrated Solutions console (ISC) is unlikely to be available for administration.

The solution outlined in this document can be implemented prior to the initial upgrade to IFR 1 as a preventative measure or can be used to complete the upgrade after a failure has occurred.

Technote #1574839 : Upgrading Sametime System Console to 8.5.2 IFR 1 fails during installation

Continue Reading "Upgrading Sametime System Console to 8.5.2 IFR 1 fails during installation" »

Open Social

Martin Leyrer  2012 January 22 15:59:18
From the Sys Admin Tips Newsletter by Chris Miller:


This is a new word to many of you so I am going to steal a couple of lines from Wikipedia about this open initiative. Google was a major partner in launching these common APIs back in 2007.

"OpenSocial is public specification that defines a component hosting environment (container) and a set of common application programming interfaces (APIs) for Web-based applications. In more recent times it has become adopted as a general use runtime environment for allowing untrusted and partially trusted components from third parties to run in an existing Web application."

The OpenSocial Wiki is a great place to see how apps are built and get the specifications on how integration will begin. OpenSocial has containers to gather information on people, relationships, groups, application data, media data and more. There was an area that is being moved into what you have heard called Activity Streams. This is key to you as an administrator, when thinking about topology and integration that will occur.

Recent changes include the inclusion of oAuth 2 support. Picture this as an alternate form of authentication besides the Domino Directory. While its current state does not support you moving your Domino public/private key structure, you could use alternate forms of authentication and data inclusion for users against public social networks that support oAuth.

One last beginning part for this issue is the idea of templates. We know how they function in Domino, and OpenSocial has the same schema developed. OpenSocial Templating (OST) lets developers make templates and then change code as needed when deploying a gadget. This is a simplified way to think about how your developers can build and deploy OpenSocial Gadgets (think databases) into your environment.

Look for more in this series as I try and include topics that will help you see the direction IBM is including in future business plans.